Nationwide’s policies, along with many other banks were revaluated in 2007 for fears of miss sold payment protection insurance when customers took out loans, mortgages or credit cards. Nationwide PPI misselling has aloud consumers to make many claims in return for compensation. As a result, banks are setting millions aside purely for refunds when customers make a successful reclaim.
Many lenders are even requesting an extended amount of time to handle and resolve the complaints from the fsa. Therefore the maximum amount of time a complaint may be held for depending on the time it was sent and whether any extra information was required is 16 weeks. This is because nowadays so many people are realising there is a potential to claim back money due to the mis selling of ppi.
So what can you do to reclaim?
Maybe you have recently asked yourself ‘have I been mis sold PPI?’ A secure way of answering that question is to send a letter off to your bank society. They may also request that you fill out a FOS PPI questionnaire to gather more vital information necessary for assessing your case and ask them to send it to their PPI complaints department.
So if you are claiming on missold insurance, now is the time to start gathering information from the time you took out a loan, credit card or mortgage with Nationwide. This will mean gathering evidence and paperwork from the time you were misold PPI and looking for errors within the customer service and they way their policy was missold to you.
You may want to ask the following questions:
- was the information supplied to your limited?
- was the policy offered in a way that made it seem obligatory
- was the advisor speaking in a unclear manner
- did they force you into taking out the insurance
The FOS PPI questionnaire can also help you to gain further clarity when pinpointing where Nationwide went wrong. This can be downloaded from the Financial Ombudsman Service website. It is well worth doing this if you want to speed up the process your complaint is handled and evaluated as having more evidence adds weight to your case. This will help the lender gain the bigger picture when evaluating whether you should be given compensation.
So when you are trying to uncover whether you can receive a refund from misold Nationwide PPI, don’t hesitate to make your claims as you may be entitled to receive the full amount!
When you do make a PPI claim against Nationwide, you can get in touch with them by:
Ringing them on:
08459 30 20 12- Lines are open Monday to Friday 8am – 6pm.
Writing to them at:
Nationwide
PPI Complaints
5th Floor
1 Hardman Boulevard
Manchester
M3 3AQ
If you have little time or find it tricky to make a claim against Nationwide yourself then carry on looking through the website to read more about the best ppi claims company