If you are an MBNA customer and have taken out a PPI policy with them in the past, you may be able to make claims today concerning the misselling of the payment protection insurance. Maybe you took out a loan, credit card or mortgage then there is a good chance that you were wrongly sold the insurance policy and MBNA can help you get to the bottom of this.
They do so by reviewing your claim about the miss sold PPI and additionally find any potential failings that may have impacted customers that have not complained. Then will contact them in regards to receiving compensation.
But now you no longer have to wait and can take action against the mis selling of ppi! You do not have to be tricked twice. MBNA’s is to do things right for our customers ‘first time, every time’. This means they work optimally and at their best to resolve your case and provide the best service possible. They do so abiding by the most current Judicial Review and FSA guidelines.
Your lender advises you to avoid going through a Claims Management Company (CMC) as you can reclaim yourself without incurring the costs that come when you hire a CMC to help you win back missold insurance.
On the other hand, MBNA are committed to handling customers who claim back on misold PPI in a transparent and fair manner. In this case they urge you to write a letter which opens up a formal complaint.
You no longer have to ask yourself ‘have I been mis sold PPI?’. You can find out within a matter of weeks whether you are eligible to receive compensation and exactly how much you will receive.
When you start claiming back your missold PPI that you accepted when taking out credit cards, loans, mortgages or maybe other products that your bank offered, the steps are simple.
All MBNA require you to do is fill out an FOS PPI questionnaire form and send it back to MBNA PPI claims address which can be found below.
After you have finished the survey and sent it off along with an additional letter if you so wish, your lender may be in contact in order to request more information.
This may be sped up if in your initial letter you gather as much evidence as possible, from paperwork, which may confirm your claim and back up how your PPI was missold. Additionally, recall back to how the advisor sold you the claim. Were their failings in customer service? Did they pressurise you? Was information missing?
If you are not happy with your lenders final response to your letter, you can always take up the matter with the Financial Ombudsman service. They seek to determine unresolved cases between customers and their lenders so it may be worth a try.
When you do make a PPI claim against MBNA, you can get in touch with them by:
Writing to them at:
The Customer Advocate Office
MBNA Europe Bank Limited
PO BOX 1004
Chester Business Park
Chester
CH4 9WW
If you have a restricted amount of time and find it tough to make a claim against MBNA yourself then continue to search through the site to find out more about the best ppi claims company