In 2011, the mis selling of PPI was stamped out for good and lenders were held accountable for the way they sold their policies and offering something that did not fit the needs of many customers. Therefore Lombard Direct PPI claims along with many other bank societies must now allow customers to reclaim their money in a quick and simple way.
Going through a Claims Company (CMC) is not recommended as they can charge upfront fees and often will take an amount of your compensation. These two elements can be missed completely when you report the misselling of payment protection insurance yourself and take the matter directly to your lender.
Lombard Direct have followed the FSA’s new guidelines and have since discontinuing their PPI policies, allocated millions in cash. This money will fund the compensations of customers who were missold PPI when taking out a loan, credit card or mortgage with Lombard.
So if you have ever thought to yourself ‘have I been mis sold PPI?’ you can now find the answer to that question by simply writing a letter to your lender or filling out a FOS PPI questionnaire which can be found on the Financial Ombudsman Service website.
Both will enable you to open a formal complaint against how your were miss sold the insurance when taking out credit cards, loans or mortgages.
How do you file a complaint and claim back your money?
Write a letter and send it to PPI Customer Concerns Unit explaining exactly why you think your insurance policy was missold. Your claims should be backed up with evidence from what you can remember in terms of the way the advisor spoke to you. Were they pushy? Did they put you under pressure? Did they only give you half of the details necessary to fully understand what sort of contract you were entering into? Did you need it in the first place?
Having this checklist and writing evidence to back up how Lombard misold you PPI will quicken your cases evaluation time. You will be able to get your final response hopefully in a shorter time frame and the lender will be far more open to thoroughly assessing your case if you give them as much information as possible. It may also help to look through past paperwork to see if you can find anything extra to support your case.
When your claim has been sent off, the lender will then return their final response. If this response is not the one you had hoped for, you can exercise your right to take the matter up with the Financial Ombudsman Service. They are especially there to resolve open cases between lenders and customers, especially when PPI is misold.
So claiming has never been easier. Due to the vast amount of customers now requesting compensation, the process may be lengthened slightly depending on the bank. You can be assured however that the waiting time will not violate principles set out by the FSA. If you therefore have a complaint against Lombard Direct PPI, make your claims today!
When you do make a PPI claim against Lombard Direct, you can get in touch with them by:
Writing to them at:
Lombard Direct
PPI Customer Concerns Unit/Bristol
The Royal Bank of Scotland
PO Box 833
4th Floor Trinity Quay
Bristol BS99 5TY
If you don’t have a great deal of time and may find it difficult to make a claim against Lombard Direct yourself then carry on reading through the site to learn more about the best ppi claims company